Van insurance FAQ

Explore our detailed list of frequently asked questions about van insurance. Find answers to your questions and gain a deeper understanding of your van insurance cover.

  • What is no claims discount protection?

    No claims discount protection is an optional extra you can choose on your Car or Van Insurance for an extra cost.

    It means you can rest easy knowing you can make one claim on your insurance policy without it affecting your no claims discount.

    You must have earned a maximum no claims discount to add this cover and it can only be added at the start of a new policy, or when you are renewing your current AXA policy.

    Terms and conditions apply.

    Visit our Car Insurance or Van Insurance pages for more information.

  • What is an excess?

    An excess is the first part of a claim that you will have to pay.

    For example, if you have an excess of €100 and make a claim worth €1,000, we will pay €900 of the claim settlement amount and you'll be asked to pay the €100 excess amount.

    Your excess amount is noted on your policy schedule.

    Car and Home Insurance customers can view their policy schedule in their MyAXA account.

    To register for MyAXA you'll need your policy number, date of birth and email address.

  • Do I need a Green Card?

    The UK Ministry of Transport has agreed that Green Cards will not be required for Irish vehicles travelling to the UK including Northern Ireland. It has been agreed that the insurance disc will be accepted as proof of insurance.

  • What is a multiproduct discount?

    We offer a discount on your car insurance if you, or anyone living at your address has a car, home or van AXA direct policy.

    We offer a discount on your home insurance if you have an existing van or car policy with AXA directly.

    Please note: All discounts are subject to the minimum premium.

  • How can I get a Van Insurance quote?

    You can get a Van Insurance quote online, contact our dedicated van team on 0818 7 365 24 or drop into your local branch.

  • I've just bought a new policy, can I cancel it?

    If you've just bought a policy with us, you can cancel your policy within the first 14 days and we'll give you a full refund, provided that no claims have been made during this period.

    You’ll find more information around policy cancellations in your policy booklet.